Frequently Asked Questions

Questions before ordering? We’ve got you covered below. If you still need help, feel free to contact us anytime.

 

How long does shipping take?

Orders are typically processed within 1–2 business days after purchase. Standard shipping times within the United States generally range from 3–7 business days depending on your location. Once your order ships, you will receive a confirmation email with tracking information. Delivery times may vary slightly during holidays or high-volume periods.

What is your return policy?

We offer a 30-day return window from the date your order is delivered. Items must be unworn, unwashed, and in their original condition to be eligible for a return. Customers are responsible for return shipping unless the item arrived damaged or defective. To start a return, please contact us and we will guide you through the process.

What size should I choose?

Our pieces are designed with a modern athletic fit. If you typically wear athletic or performance apparel, we recommend selecting your normal size. If you prefer a slightly looser fit, consider sizing up. If you have questions about sizing, feel free to reach out and we’ll be happy to help.

What makes Twilight different?

Twilight was created to bridge the gap between golf and fitness apparel. Our pieces are designed to transition seamlessly from the course to the gym while maintaining a clean, minimalist look. Instead of loud graphics or oversized branding, we focus on quality materials, performance, and fit. The goal is simple: apparel that performs without distraction.

Will sold-out items be restocked?

Some products will be restocked, while others may be limited runs. If an item is planned for restock, we will share updates as soon as they are confirmed. Our goal is to keep improving our core pieces over time, so future releases may include small refinements based on customer feedback.

Are these products limited editions?

Certain Twilight pieces may only be produced in a single run, while others will become part of the core collection and be restocked regularly. When we know whether a product will be limited or returning, we will communicate that clearly to our customers. This allows us to continue refining designs while maintaining a focused product lineup.

What activities are Twilight products designed for?

Twilight is built around the idea that performance apparel should work across multiple environments. Our pieces are designed to perform during workouts, golf practice, and everyday activity without sacrificing comfort or style. The goal is to create apparel you can rely on throughout your entire day.

How should I wash and care for my apparel?

We recommend washing Twilight garments in cold water with similar colors and avoiding high heat when drying. This helps maintain the fabric performance and fit over time. For best long term quality, we recommend washing all garments inside out, on cool or cold cycles.

How can I contact you?

If you have questions about an order, product, or anything else related to Twilight, you can reach us through our contact page or by emailing our support address (support@twilightgolf.us). We aim to respond to all inquiries within 24–48 hours. Customer feedback is important to us and helps us continue improving our products.

Still have questions?